Lingjing Yin
Designation: Senior Service Designer, FutureGov

Lingjing is an experienced design leader and specialist for complex service redesign, systematic change, digital transformation and research. For 8 years, Lingjing has been working on delivering services, award-winning digital products and positive organisational and social outcomes in different sectors for clients across England, Europe, the Middle East and Asia.

She is passionate about bringing clarity to systemic problem and supporting teams to be more creative. Most recently she has been working for the UK Government, Mayor’s office and many Local Authorities across the UK to tackle complex social problems and improving public services.

Lingjing is a senior service designer at FutureGov, a digital and design company specialising in designing better public services. In the past ten years, FutureGov has helped more than a hundred local and national authorities across four continents think differently about public services.